FLOW & CIBC FirstCaribbean Bank strike a zero rating deal

Dominicans with membership at the CIBC FirstCaribbean Bank and Flow Dominica stand to benefit from a new agreement between the companies.

FLOW and First Caribbean struck a regional deal for the zero rating of the bank’s top sites as well as its award-winning mobile banking app.

Under the zero-rating initiative implemented earlier this month, across 11 regional territories where the bank and Flow have a presence, clients will not be charged for any data used when logging on to the bank’s mobile app, online banking platform or website.

Esan Peters, Chief Information Officer and Managing Director of Technology & Operations, at CIBC FirstCaribbean said the zero rating comes at a time when many clients are under financial pressure.

According to Peters, the bank hopes that by absorbing the data costs associated with using FirstCaribbean’s banking apps and website during the Coronavirus Pandemic, clients can save toward other essential items for themselves and their families.

11 Caribbean countries including Dominica stand to benefit from this agreement.